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Head Janitor
Reports to: Food & Beverage Manager
Location: Cairngorm Mountain
Role Overview
Purpose of job
The Head Janitor will head up and manage a small janitorial team to ensure all cleaning schedules are followed across all areas of the site. The Head Janitor is accountable to the Food & Beverage Manager.
Salary: £25,603 plus great benefits
Roles and Responsibilities
- To maintain stock levels of cleaning consumable items and work with suppliers to ensure best prices
- To maintain a high level of cleanliness in public areas, toilets and all back of house areas to meet hygiene requirements
- To be responsible for the opening of public toilets
- To manage the team, ensuring all daily, weekly, monthly cleaning tasks are completed and recorded
- To receive and check deliveries and forward to storerooms, observing food hygiene requirements
- To remove refuse from all areas to rubbish skip and manage delivery and waste areas
- To ensure storeroom and cleaning cupboards are kept in a clean and tidy state
- To ensure that access to the building and storage areas are kept clear
- To ensure that the wood burning fires are kept clean and ready for use as and when required
- To ensure that the department operates to the highest standards of customer care
- To understand and observe the protocols when using the 2-way radio system
- To be aware of manual handling operations and carry out tasks to specified standards
- To assist in snow clearing operations as required, emergency exits, pathways and car parking areas
- To follow all facilities related Risk Assessments and Standard Operating Procedures.
- Observe all Health & Safety requirements. Ensuring compliance with Health and Safety procedures, risk assessments and company policies
- To identify personal development needs in line with personal and organisational objectives
- To undertake any other reasonable duties as may, from time to time, be required
People Management
- Be polite and attentive to all our guests and colleagues
- Attend weekly “toolbox talks”
- Attend annual performance management and development processes such as Performance and Development (PAD) Reviews
Person Specification
Experience
- Experienced supervisor
- Experience of cleaning procedures in a customer focused environment
- A valid food hygiene certificate is advantageous for this role; however, we can offer in house training
Skills
- Ability to lead a team of Janitors
- Excellent communication skills, both written and verbal
- Ability to give clear direction to all levels from Director to site level
- Ability to work alone as well as part of a wider team and under pressure
- Excellent attention to detail
- Problem solver
Personal Attributes/Behaviours
The role would suit someone who has had experience in a Janitorial position, preferably in a visitor attraction. You will demonstrate good people skills both customer facing and within your team.
The role will require a degree of flexible working to meet the business needs, 7-day operation and events out with normal operating hours.
- The ability to identify success as well as areas for improvement
- A motivated individual who is not fazed by an ever-changing environment
- Committed and a Team Player
- Flexible with a ‘Can do’ approach
- Adaptable and versatile
Company Background and Culture / Location Overview
Cairngorm Mountain, managed by Cairngorm Mountain (Scotland) Ltd is a popular snowsports destination in Scotland, located within the Cairngorms National Park, and has been offering snowsports for over 50 years. In winter, the resort is a commercial ski operation. In summer, the Resort serves as a tourist destination. The surrounding area attracts over 1.8 million annual visitors predominantly in summer with the Resort itself attracting circa 200,000 annual visitors.
Cairngorm Mountain Resort covers 1,418 hectares and can attract over 120,000 skiing and snowboarding visitors in the busy winter period. The Resort is an internationally renowned area of scientific interest. Cairngorm Mountain and surrounding areas contain unique natural habitats and wildlife protected by EU legislation.
In the summer, the Resort transforms as the snow melts and becomes a hub of activity, from guided walks to the mountain summit, to generic visitors and a family market looking for activities to undertake.